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Terra Nova are a trusted supplier in transcription services for the medical and legal industries.
As a busy growing business working in both the Canada and US, the team wanted ongoing support for all those tricky people things that show up during growth and change. The team is dispersed across North America and has a strong focus on ensuring the engagement of a remote team.
We have regular coaching touchpoints with the CEO and members of the leadership team to support team members on delivering on their initiatives and overcoming any challenges they face.
We provided ongoing support during a period of change, facilitating regular meetings of the leadership team to ensure everyone was on the same page, communicating effectively, cascading messages and providing feedback,
We also provide real time support for performance issues and terminations as needed.
“I regularly call upon the ethree team to support us with our people needs. They are efficient, experienced and operate as an extension of our team.”
Maria French, CEO, Terra Nova