Transform challenges into opportunities in the workplace with this new short course on dealing with difficult people. Our program equips you with the skills and insights needed to navigate challenging encounters and turn them into valuable opportunities for professional growth. You'll learn effective communication techniques and conflict-resolution strategies to help you thrive in difficult situations. Learning Objectives: • Understand what makes people difficult. • Develop skills to manage yourself. • Identify strategies to manage others. • Consider how to tailor your approach to different situations. Upon purchase, you’ll gain immediate access to this virtual module which you can complete at your own pace.
This module is designed to help you expand your awareness and understanding of conflict-of-interest situations in organizations. The session is designed for both employees and board members and will focus…
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Feedback is a fundamental tool to support employee performance, engagement and growth, but many of us find giving feedback hard. This course looks at tools and tips to help you…
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This short course looks at the different types of stress and how they impact us. It breaks down the reaction cycle we have in a stressful situation and how you…
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This short course looks at how you can work with your brain to improve your personal productivity. The course covers how to map your tasks and match them to your…
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