Transform challenges into opportunities in the workplace with this new short course on dealing with difficult people. Our program equips you with the skills and insights needed to navigate challenging encounters and turn them into valuable opportunities for professional growth. You'll learn effective communication techniques and conflict-resolution strategies to help you thrive in difficult situations. Learning Objectives: • Understand what makes people difficult. • Develop skills to manage yourself. • Identify strategies to manage others. • Consider how to tailor your approach to different situations. Upon purchase, you’ll gain immediate access to this virtual module which you can complete at your own pace.
Great teams aren’t built by chance—they require intentional development. This short course walks you through the stages teams go through, highlights common dysfunctions, and offers practical tips to help you…
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In today’s world of social media and clickbait headlines, being able to critically think is a key skill. This course explore the skills of critical thinking: improving questions, evaluating evidence…
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Understanding personality is key to working effectively with others. Personality preferences inform what we like to do, how we like to be, and how we like to get the job…
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This short course explores the 5 generations in the workplace today, highlighting considerations when working with others from different generations.
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