Transform challenges into opportunities in the workplace with this new short course on dealing with difficult people. Our program equips you with the skills and insights needed to navigate challenging encounters and turn them into valuable opportunities for professional growth. You'll learn effective communication techniques and conflict-resolution strategies to help you thrive in difficult situations. Learning Objectives: • Understand what makes people difficult. • Develop skills to manage yourself. • Identify strategies to manage others. • Consider how to tailor your approach to different situations. Upon purchase, you’ll gain immediate access to this virtual module which you can complete at your own pace.
Our experiences, assumptions, and perspectives shape how we see the world—often without us even realizing it. This short course explores the concept of unconscious bias and the important role inclusion…
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This short course explores the 5 generations in the workplace today, highlighting considerations when working with others from different generations.
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This short course looks at how you can work with your brain to improve your personal productivity. The course covers how to map your tasks and match them to your…
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Great teams aren’t built by chance—they require intentional development. This short course walks you through the stages teams go through, highlights common dysfunctions, and offers practical tips to help you…
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